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V.O.I.C.E. - victim notification / information
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small systems. inc.
custom software services
suite 240

320 main street
franklin, tennessee 37064-2677
phone (615) 599-5262

fax (615) 599-5263
email info@smallsystems.net

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V.O.I.C.E.

Crime victims deserve to know the status of the offender who has so dramatically changed their life. They have the right to know at anytime where they are and when they might be released. This is critically important to their peace of mind and their right to have a say in any upcoming actions such as parole or bond hearings. You deserve to know ...

The problem that faces law enforcement today is having the personnel and funding to handle this task. The greater the number of people in custody or incarcerated, the more time and money it takes to notify victims of pending actions. Too many offenders, too many victims, not enough resources – a common dilemma today.

Small Systems helps tackle this problem with V.O.I.C.E. (Victim Offender Information Caller Emissary). Through the use of state-of-the-art computer telephony, you can automate the outgoing call process as well as provide offender data to incoming callers.

V.O.I.C.E. is designed to fit in law enforcement and corrections operations of all sizes – from State Departments of Corrections to small local sheriff offices and jailers. V.O.I.C.E. offers the features necessary to make this job easier for you.

  • Outgoing Notification Calls
    • Routine Calls - Status & Sentence Changes
    • Emergency Calls - Escapes, immediate pending action
    • Call Receipt Verification
  • Incoming Calls
    • Offender/Victim Identification Verification
    • Alphabetic Lookup Option
    • Sentence Status Information
  • General Features
    • Human Voice Responses from System
    • Phone Logs - Inquiry and Report
    • Open Action Report
    • Interface to User’s Current Offender Database

As more and more legislatures mandate victim notification, you may be forced to implement some type of calling system. With V.O.I.C.E. you can install a cost effective and affordable alternative to tying up your valuable personnel resources. Our solution runs unattended and does not require on-going or annual “use fees” as other system typically charge. The V.O.I.C.E. system is located at your office so you control your success.

How can you benefit from V.O.I.C.E. automation?

  • Faster and Better Victim Notification
  • Easier Access for Interested Parties
  • Reduced Chance for Human Error
  • Minimized Legal Liability
  • More Cost Effective Operations
  • Short Payback Period
  • Easy Integration to Current System
  • Vendor Commitment

The Tennessee Department of Corrections http://www.state.tn.us/correction is a V.O.I.C.E. customer. For information on how V.O.I.C.E. works for victims in Tennessee, take a look at the TDOC Victims site http://www.state.tn.us/correction/victims.html .

Interested in hearing V.O.I.C.E. in action? Feel free to call our demonstration hotline at 615-599-5263. You will be prompted for a Victim ID Number - use 2001. When prompted for a Personal ID Number, use 1234. You can hear how this would work in your environment. If you would like to receive a notification call, just follow the instructions and change the phone number to the number where you can be reached. V.O.I.C.E. will call you to inform you of an “action”.

Remember, we tailor V.O.I.C.E. to fit your environment,
so don’t hesitate to ask!

We are proud of the fact that V.O.I.C.E. provides a feeling of security. V.O.I.C.E. helps the victims “stay in the loop.”

For more information, call us at 615-599-5262 or via E-Mail at info@smallsystems.net .

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